Cancellation Policy

This Cancellation Policy applies to the SuperNova Status service (the "Service") operated by NeverlandJS, LLC ("us", "we", or "our").

1. How to Cancel Your Subscription

You may cancel your subscription at any time. We provide two methods for cancellation:

• Online Dashboard: You can log in to your account dashboard and navigate to the billing section to cancel your subscription immediately.
• Email Request: If the dashboard is unavailable or if you require assistance, you may request cancellation by contacting us at [email protected]. Please allow a reasonable amount of time for email requests to be processed.

2. Effective Date of Cancellation

Cancellation takes effect at the end of the current billing cycle. This means:

• You will not be charged for the next billing period.
• You will continue to have access to the Service and its features until the end of your current paid period.

3. Refunds and Cancellation

Cancellation takes effect at the end of the current billing cycle. If you cancel within 14 days of your initial purchase, you may request a full refund under our 14-Day Money-Back Guarantee. For refund requests, please email support at [email protected].

4. Termination by NeverlandJS, LLC

We may suspend or terminate your access to the Service if we reasonably believe you have violated these Terms, misused the Service, or where necessary for security, legal, or compliance reasons. Where practical, we may provide notice, but we are not obligated to do so.

5. Contact Us

If you have any questions regarding this Cancellation Policy, please contact us:

• By email: [email protected]